• Department of Emergency, Mianyang Central Hospital, Mianyang, Sichuan 621000, P. R. China;
HUANGYing, Email: hy62336@qq.com
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Objective To carry out the construction of star ward in the day care ward, and to provide efficient, comfortable and safe service for the patients by grasping the basic work, understanding the regulations, focusing on enhancing quality of service, and deepening the connotation of high-quality nursing care construction. Methods During the construction of star ward, we adopted such measures as full mobilization, strengthening nursing post management, strengthening nursing staff training, standardizing nursing services, implementation of holistic nursing of bedside work responsibility system, selection of star nurses and extension of services. Results After the construction of star ward, nursing disputes complaints in the day ward decreased, nursing satisfaction and nursing staff skills improved significantly (P<0.05). Conclusion Construction of star ward can improve nurses' comprehensive quality, enhance the level of nursing service, improve nursing quality, and increase patients' satisfaction.

Citation: WANGYing, HUANGYing, DENGLi. Practice and Effect of Construction of Star Ward in Day Care Ward. West China Medical Journal, 2015, 30(5): 817-819. doi: 10.7507/1002-0179.20150234 Copy

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