Methods and Effects of Head Nurse-grading Training Management_West China Medical Journal

Authors：

 TANXiao-hong , PANJian-ping

Administration Section, People's Hospital of Kaixian County, Kaixian, Chongqing 405400, P. R. China;

Corresponding author：

Keywords：

Head nurse; Grading; Training; Nursing management

DOI：

10.7507/1002-0179.20150505

Video：

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Objective To explore the management mode of head nurse-grading training, in order to enhance the management of nursing care and promote nursing quality. Method From June 2013 to June 2014, we established head nurse-grading training management institutions and designed the head nurse-grading training management scheme, based on which we carried out training for assistant nurses, nursing officers, and new and old head nurses. The effects were compared before and after the training. Results After the implementation of grading training of head nurses, the quality of nursing management, nursing quality, satisfaction of nurses and patients were all significantly improved (P<0.05). Conclusions Grading training for head nurses and let the most appropriate nursing staff work at the best of time on the most needed jobs can constantly improve quality of care and meet the needs of nurses and patients.

Citation： TANXiao-hong, PANJian-ping. Methods and Effects of Head Nurse-grading Training Management. West China Medical Journal, 2015, 30(9): 1761-1764. doi: 10.7507/1002-0179.20150505 Copy

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1. 张洪君, 苏春燕, 周玉洁, 等. 分级管理模式对提高护理质量的效果研究[J]. 中华护理杂志, 2006, 41(5):399-401.
2. 杨惠云, 周西, 王妮. 护理岗位、分层及绩效管理体系的构建[J]. 中国护理管理, 2013, 13(9):66-69.
3. 陈艳, 汤琪春, 谭祥娥. 小组责任制护理模式在优质护理服务示范病房中的实践与效果[J]. 护理管理杂志, 2012, 12(6):451-453.
4. 曾伟娴, 江桂素, 郑秀先, 等. 小组负责制在优质护理示范病房中的应用[J]. 护理实践与研究, 2011, 8(9):80-81.
5. 中华人民共和国卫生部. 2010年"优质护理服务示范工程"活动方案[EB/OL].(2010-01-22)[2014-08-25].http://www.moh.gov.cn/mohyzs/s7659/201001/45756.shtml.
6. 胡艳丽, 魏万宏, 胡文勇, 等. 护理人员分级管理对临床护理专业发展的作用[J]. 中国护理管理, 2013, 13(8):111-112.
7. 杨天桂. 华西医院管理模式[J]. 中国卫生质量管理, 2008, 15(1):14-16.
8. 钟爱民. ICU护士分层培训的方法及效果[J]. 护理实践与研究, 2008, 5(7):20-22.
9. 李选. 护理领导力的培养与建设[J]. 中国护理管理,2013, 13(12):1-3.
10. 杜培欣, 张雅丽. 优质护理服务中提高护士满意度的方法探讨[J]. 解放军医院管理杂志, 2013, 20(7):630-631.
11. 曹运霞, 姚雪莲, 林惠芳. 开展优质护理服务-提高患者满意度的效果观察[J].中外医疗, 2013, 32(16):148-149.
12. Pascore GC. Patient satisfaction in primary health care:a literature review and analysis[J]. Eval Program Plann, 1983, 6(3/4):185-210.
13. 吴欣娟. 护理岗位管理设计与培训实践探讨[J]. 中国护理管理, 2012, 12(5):7-9.

West China Medical Journal

Methods and Effects of Head Nurse-grading Training Management

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