• Department of Gastrointestinal Surgery, West China Hospital, Sichuan University, Chengdu, Sichuan 610041, P. R. China;
LiKa, Email: likalika127127@163.com
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Objective To explore the effect of "HIS" nursing service mode in promoting the quality of clinical nursing service for key specialties in the department of gastrointestinal surgery. Methods In the Department of Gastrointestinal Surgery, West China Hospital of Sichuan University, "HIS" nursing service mode was carried out on January 1, 2012.Questionnaires surveying hospitalized patients' satisfaction before (n=360, between January and December 2011) and after (n=360, between January and December 2012) the implementation of "HIS" nursing service mode were retrospectively compared and analyzed. Results The patients' general satisfaction score was improved significantly from 83.27±5.71 to 97.92±6.23 after the implementation of "HIS" nursing service mode (t=-8.001, P < 0.05).For all the 14 items in the satisfaction questionnaire, the differences before and after the implementation had statistical significance (P < 0.05). Conclusion The "HIS" nursing service mode can effectively improve patients' satisfaction of clinical nursing service for key specialties in the department of gastrointestinal surgery, and it is worthy of further promotion.

Citation: YinYiqiong, LiuChunjuan, WenYue, LiKa. Effect of "HIS" Nursing Service Mode on the Improvement of Nursing Quality for Key Clinical Specialties in Department of Gastrointestinal Surgery. West China Medical Journal, 2016, 31(12): 2039-2042. doi: 10.7507/1002-0179.201600559 Copy

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