• Medical Service Section I, Renji Hospital Affiliated to School of Medicine, Shanghai Jiaotong University, Shanghai 200127, P. R. China;
WEN Daxiang, Email: wendaxiang@renji.com
Export PDF Favorites Scan Get Citation

Objective  To improve the model of hospital-community integrated service of day surgery through quality control circle (QCC). Methods  To optimize the community follow-up management of day surgery patients, we used QCC between March and August 2015 to find out the real reasons for community follow-up problems in day surgery patients and developed and implemented corresponding countermeasures. Comparison of health education, postoperative follow-up of dressing changes, and doctor-patient satisfaction assessment before and after the implementation of the model of hospital-community integrated service of day surgery (September 2014-February 2015vs. September 2015-February 2016) was then performed. Results  After QCC implementation, the average number of dressing changes in the hospital was reduced from 4.58±0.95 to 1.18±0.39 (t=181.194,P<0.001). The average number of dressing changes in the community increased from 1.42±0.52 to 4.32±0.88 (t=–146.245,P<0.001). The average number of health consultation increased from 0.85±0.38 to 6.39±1.20 (t=–177.096,P<0.001). The satisfaction assessment after QCC implementation among doctors, nurses and patients also significantly increased (P<0.01). Conclusion  Applying QCC can improve the model of hospital-community integrated service of day surgery and have remarkable effects on postoperative rehabilitation and patients’ satisfaction.

Citation: JIA Hao, LUO Huajie, HU Xiaohong, WU Lingdi, ZHANG Jidong, WEN Daxiang. Practice of applying quality control circle to improve the model of “hospital-community integrated service” of day surgery. West China Medical Journal, 2017, 32(4): 483-487. doi: 10.7507/1002-0179.201703086 Copy

Copyright © the editorial department of West China Medical Journal of West China Medical Publisher. All rights reserved

  • Previous Article

    日间手术的管理 马洪升
  • Next Article

    Effect of conducting quality control circle activities on the decrease of broken appointment rate of day surgery MOYang CHEN Yaling SHI Fenghua HUANG Xiaoxuan QU Hongying LIU Weidong GAO Hongmei