Evidence-Based Research on US Healthcare Service Performance Evaluation and Its Enlightenments to China_Chinese Journal of Evidence-Based Medicine

Authors：

SUN Niuyun ,  LIANG Minghui

Clinical Safety and Risk Management Center, National Institute of Hospital Administration, Beijing 100083, China;

Corresponding author：

LIANG Minghui, Email: liang2002@vip.sina.com

Keywords：

American hospital; Performance evaluation; Reporting system

DOI：

10.7507/1672-2531.20120062

Video：

Export PDF Favorites Scan Get Citation

Abstract Full text Figures/Tables Video References Cited by

Objective 　To summarize and analyze the working experience of hospital performance evaluation and reporting system in America, so as to provide decision support to China on such work as establishing objective, scientific and effective hospital performance evaluation system, strengthening government’s supervision to health service, and promoting hospitals’ sound development.
Methods 　American official websites and databases were searched to include relative policies, reports and documents on hospitals’ performance evaluation.
Results 　Typical hospital performance evaluation and reporting system in America included National Healthcare Quality Report (NHQR), Consumer Assessment of Healthcare Providers and System (CAHPS), Healthcare Effectiveness Data and Information Set (HEDIS), Leapfrog Group Evaluation System and Thomson Reuters 100 Top Hospitals.
Conclusion 　The enlightenments of American performance performance evaluation systems to China include: a) more attention should be paid to performance evaluation; b) combined evaluation models and results application methods should be considered; c) comparatively scientific evaluation methods and comprehensive evaluation contents should be established.

Citation： SUN Niuyun,LIANG Minghui. Evidence-Based Research on US Healthcare Service Performance Evaluation and Its Enlightenments to China. Chinese Journal of Evidence-Based Medicine, 2012, 12(4): 379-382. doi: 10.7507/1672-2531.20120062 Copy

1.	Leavitt M. Medscape’s response to the Institute of Medicine Report: Crossing the quality chasm: a new health system for the 21st century. Med Gen Med, 2001; 5; 3(2): 2.
2.	AHRQ. 2010 National healthcare quality report. Available at : http://www.nap.edu/books/0309072808/html/.
3.	Sorrra J, Famolaro T, Dyer N, et al. Hospital Survey on Patient Safety Culture: 2010 comparative database report (Prepared by Westat under Contract No. 290-2007-10024C). Rockville, MD: Agency for Healthcare Research and Quality; 2010. AHRQ Publication No. 10-0026. Available at: http://www.ahrq.gov/qual/hospsurvey10/. Accessed June 15, 2010.
4.	Balfour DC 3rd, Evans S, Januska J, et al. Health information technology--results from a roundtable discussion. J Manag Care Pharm, 2009, 15(1 Suppl A): 10-17.
5.	Ulmer C, Bruno M, Burke S, et al. Future directions for the National Healthcare Quality and Disparities Reports. Washington DC: National Academies Press, 2010.
6.	AHRQ. CAHPS: Assessing health care quality from the patient’s perspective. Available at: https://www.cahps.ahrq.gov/content/products/PROD_FacilitiesSurveys.asp.
7.	Institute of Medicine. Performance measurement, Accelerating improvement. Available at: http://www.nap.edu/catalog/11517.html.
8.	The Leapfrog Hospital Survey. Available at: https://www.leapfroghospitalsurvey.org.
9.	Available at: http://www.100tophospitals.com/.
10.	Arah OA, Klazinga NS, Delnoij DM, et al. Conceptual frameworks for health systems performance: a quest for effectiveness, quality, and improvement. Int J Qual Health Care, 2003, 15(5): 377-398.

1. Leavitt M. Medscape’s response to the Institute of Medicine Report: Crossing the quality chasm: a new health system for the 21st century. Med Gen Med, 2001; 5; 3(2): 2.
2. AHRQ. 2010 National healthcare quality report. Available at : http://www.nap.edu/books/0309072808/html/.
3. Sorrra J, Famolaro T, Dyer N, et al. Hospital Survey on Patient Safety Culture: 2010 comparative database report (Prepared by Westat under Contract No. 290-2007-10024C). Rockville, MD: Agency for Healthcare Research and Quality; 2010. AHRQ Publication No. 10-0026. Available at: http://www.ahrq.gov/qual/hospsurvey10/. Accessed June 15, 2010.
4. Balfour DC 3rd, Evans S, Januska J, et al. Health information technology--results from a roundtable discussion. J Manag Care Pharm, 2009, 15(1 Suppl A): 10-17.
5. Ulmer C, Bruno M, Burke S, et al. Future directions for the National Healthcare Quality and Disparities Reports. Washington DC: National Academies Press, 2010.
6. AHRQ. CAHPS: Assessing health care quality from the patient’s perspective. Available at: https://www.cahps.ahrq.gov/content/products/PROD_FacilitiesSurveys.asp.
7. Institute of Medicine. Performance measurement, Accelerating improvement. Available at: http://www.nap.edu/catalog/11517.html.
8. The Leapfrog Hospital Survey. Available at: https://www.leapfroghospitalsurvey.org.
9. Available at: http://www.100tophospitals.com/.
10. Arah OA, Klazinga NS, Delnoij DM, et al. Conceptual frameworks for health systems performance: a quest for effectiveness, quality, and improvement. Int J Qual Health Care, 2003, 15(5): 377-398.

Previous Article
Development of Australian Health Decision Support System and Its Enlightenments to China
Next Article
Emergency Medical Rescue after Major Earthquakes: Lessons from the Wenchuan Earthquake△

Chinese Journal of Evidence-Based Medicine

Evidence-Based Research on US Healthcare Service Performance Evaluation and Its Enlightenments to China

Abstract Full text Figures/Tables Video References Cited by

Previous Article

Next Article

Format

Content