Discussion on standardized multimodal remote consultation model of epilepsy center_Journal of Epilepsy

Authors：

LIU Wenhua ,  LIU Yi’ou , WANG Dan , WANG Jie , Ruan Jing , XU Xiaofang , YUAN Ying , YANG Jing

1. Epilepsy Center, Yuquan Hospital, Tsinghua University, Beijing 100040, China;

Corresponding author：

LIU Yi’ou, Email: liuyiou1125@126.com

Keywords：

Remote consultation; Epilepsy Center; Standardization; Service satisfaction

DOI：

10.7507/2096-0247.202402003

Video：

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Objective To improve the satisfaction of standardized remote consultation of epilepsy center in patients with refractory epilepsy, and initially establish a standardized remote consultation model of three-level comprehensive epilepsy center. Methods Based on the characteristics of our epilepsy center, we designed a set of standardized remote consultation process of epilepsy center in tertiary hospitals, including sorting out patient data before consultation, improving examination, application of multi-modal technology during consultation, notification of results after consultation, and decision of operation time and method. A total of 209 patients who received remote consultation in our epilepsy center from January 2022 to June 2023 were selected as the observation group, and 150 patients who received offline consultation in our epilepsy center during the same period were randomly selected as the control group. The satisfaction of patients in the two groups on the service of doctors and nurses in consultation and the consultation results were compared. Results Through the application of the new multi-modal remote consultation mode, the number of consultations gradually increased, Compared with the offline consultation mode, there was no significant difference in patients' satisfaction with the service of doctors and nurses in remote consultation mode (P<0.05). Conclusion The establishment of standardized remote consultation mode in epilepsy center has effectively reduced the economic burden of patients, simplified the medical treatment process and improved the service quality, but the consultation quality has not been affected.

Citation： LIU Wenhua, LIU Yi’ou, WANG Dan, WANG Jie, Ruan Jing, XU Xiaofang, YUAN Ying, YANG Jing. Discussion on standardized multimodal remote consultation model of epilepsy center. Journal of Epilepsy, 2024, 10(2): 123-126. doi: 10.7507/2096-0247.202402003 Copy

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1. 接纯纯, 周典, 田帝, 等. 基于共生理论的远程会诊与线上诊疗融合发展模式研究. 中国医院管理, 2022, 42(7): 43-46.
2. Samia P, Sahu JK, Ali A, et al. Telemedicine for Individuals with epilepsy: Recommendations from the International League Against Epilepsy Telemedicine Task Force. Seizure, 2023, 106: 85-91.
3. Panda PK, Dawman L, Panda P, et al. Feasibility and effectiveness of teleconsultation in children with epilepsy amidst the ongoing COVID-19 pandemic in a resource-limited country. Seizure, 2020, 81: 29-35.
4. Sanabria-Sanchinel AA, Escobar-Pineda ES, Oliveros I, et al. Telemedicina y epilepsia: experiencia asistencial de un centro de referencia nacional durante la pandemia de COVID-19. Rev Neurol, 2021, 73(11): 390-393.
5. 王雪, 张磊, 王文华, 等. 国内外远程医疗发展演化及研究趋势可视化分析. 南京医科大学学报(社会科学版), 2023, 23(1): 47-55.
6. 刘晓燕. 临床脑电图学(第二版). 北京: 人民卫生出版社, 2017: 373.
7. 崔楠, 顾海, 景抗震. 新医改背景下远程医疗发展的SWOT分析. 卫生经济研究, 2018, 373(5): 46-48.
8. 刘琦, 肖勇, 田双桂. 基于医联体的远程医疗服务模式探讨. 医学信息学杂志, 2018, 39(2): 18-21.

Journal of Epilepsy

Discussion on standardized multimodal remote consultation model of epilepsy center

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