• West China Hospital, Sichuan university, Chengdu, Sichuan 610041, P. R. China;
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【摘要】 目的  调查四川大学医院管理MBA项目的学员满意度,分析其影响因素,寻求相关启示,为现代医院管理者决策提供参考依据。 方法  以2006年-2010年四川大学医院管理MBA项目学员为研究对象,采用自制的调查问卷,对参与培训的336名学员进行统一的问卷调查,对结果采用logistic回归分析。 结果  发放问卷336份,回收有效问卷320份,有效回收率95%。86.2%的学员表示对培训项目的效果满意。课程内容的实践性、培训组织管理模式、是否有丰富的个案分析等因素与学员满意度有关(P lt;0.05)。 结论  要做好医院管理MBA的培训项目,需要关注影响学员满意度的因素,需在课程内容设计、培训模式改进、案例资料库的甄选等方面努力,从而设计更符合现代医院管理需要的MBA培训课程。
【Abstract】 Objective  To investigate the satisfaction degree of students in the MBA programs of Sichuan university, analyze the influential factors for the satisfaction degree. Methods  Self-made questionnaire was applied in the investigation on 336 students who attended the MBA program of Sichuan University from 2006 to 2010. The investigation results were collected and analyzed by using logistic regression analysis. Results  A total of 320 (89.65%) valid questionnaires were retrieved among all the 336 questionnaires assigned. In all the students, 86.2% were contented with the current situation of scientific training program. The content of the course practice, management of training mode and whether there was a rich case analysis were influential factors for students′ satisfaction degree (P lt;0.05). Conclusions  The influential factors for students’ satisfaction degree should be taken into consideration in order to better carry out the MBA hospital management training program. More emphasis should be paid on the course design, training mode adjustment and selection of cases, in order to cater for modern hospital managers.

Citation: RAO Xin,XIAO Qiqiang,CHENG Yongzhong. Analysis on Satisfaction Degree for MBA Program of Hospital Management in Sichuan University and Its Enlightenment. West China Medical Journal, 2011, 26(11): 1723-1726. doi: Copy