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find Keyword "咨询" 12 results
  • 市级医院开展用药咨询工作实践与分析

    【摘要】目的开展用药咨询工作,顺应临床药学发展,促进合理用药。方法建立临床用药咨询服务台,与患者面对面交流,结合患者具体情况,回答患者用药疑问。结果用药咨询得到医患双方的接受和认可,解决了患者用药中的疑难问题,沟通了医患关系,普及了医学常识,提高了患者服药依从性和治疗效果。结论用药咨询工作是开展临床药学的基础,对指导患者安全、有效、合理用药具有重要意义。

    Release date:2016-09-08 09:45 Export PDF Favorites Scan
  • Study on the Characteristics of the New Clients from Counseling Clinic in General Hospital

    【摘要】 目的 研究综合医院心理咨询初诊患者的特征。 方法 对2007年1月1日-2009年12月31日初诊患者的性别、年龄、居住地、学历、职业、咨询目的与疾病分布等特征进行统计分析。 结果 共纳入1 933例初诊患者,女性略多于男性(男女比1∶1.1);年龄3~75岁,以青少年(10~19岁,34.5%)和青年(20~29岁,29.7%)为主;当地居民居多(66.0%),外地居民亦占较大比例(34.0%);学历主要分布在中学(初中:21.5%;高中:35.6%)和大学(33.6%);职业分布以学生比例最大(40.0%),其次为无固定职业者(14.9%),专业技术人员(12.5%),商业、服务人员(9.4%),办事人员和有关人员(7.7%)。患者中有心理问题的健康人占27.5%,以亲子教育咨询(53.4%)和婚恋咨询(41.5%)为主;患精神障碍的患者占72.5%,以心境障碍(30.6%)、神经症(23.1%)和精神分裂症(10.1%)为主,新确立的精神障碍网络成瘾占1.1%。 结论 综合医院心理咨询初诊患者来源广泛,需要更加关注青少年、学生和无固定职业者的心理问题。【Abstract】 Objective To investigate the characteristics of the new clients from the psychological counseling clinic in general hospital. Methods The clients’ data were prospectively analyzed from the successively registered database of the counseling clinic from January 1, 2007 to December 31, 2009. The data included sex, age, habitation, educational background, career, problems, and diagnosis of the new clients. Results A total of 1 933 clients were included in the study, and the sex ratio was 1∶1.1(male∶female). The age ranged from three to 75 years old. The clients aging from 10 to 29 yeas old accounted for 64.2%. Sixty-six percent of the clients were local residents. The education backgrounds of them were middle school (21.5%), high school (35.6%), and graduate (33.6%). Forty percent of the clients were students and 14.9% had no regular works. Special technician, business and service workers, and office workers accounted for 12.5%, 9.4%, and 7.7%, respectively. The percentage of healthy clients was 27.5%, whose main problems were child education (53.4%), and marriage relationship (41.5%). And 72.5% of the clients suffered from mental disorders, with mood disorder (30.6%), neurosis (23.1%), and schizophrenia (10.1%). Internet addiction, as a new established mental disorder in China, accounted for 1.1%. Conclusion At present, the clients of counseling clinic in general hospital are more widespread, and more attention should be paid to the young, the students, and the people without regular work.

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  • 医院志愿者队伍建设的探讨

    医院志愿者队伍是医院体制外自主管理的群体,作为医院与患者之间的第三部门,弥补了医院在制度、管理和医疗活动中的一些不足。在维护就医秩序、优化就医环境、密切医患关系、为患者排忧解难等方面,起到了重要作用。结合我院门诊志愿者服务队伍的建设和活动,探讨了医院志愿服务组织的建设和管理。

    Release date:2016-09-08 10:00 Export PDF Favorites Scan
  • 某医院肿瘤内科181例用药咨询分析

    目的分析肿瘤内科用药咨询记录,了解肿瘤内科医生、护士、患者的用药疑问。 方法回顾性整理2013年4月8日-2014年4月7日181例用药咨询,对咨询内容、咨询人员的身份构成以及咨询涉及的药物类型进行统计分析。 结果肿瘤内科181例用药咨询中关于药物选择的咨询率最高,达19.89%;81.77%的用药咨询由医生提出,79.01%的用药咨询为非抗肿瘤药物。 结论肿瘤内科临床药师需不断地积累药学专业知识和提高综合素质,提供临床服务应在满足医生需求的同时注重向护士、患者的侧重,对抗肿瘤药物的掌握应侧重深度,对非抗肿瘤药物的掌握应侧重广度,以保障和促进用药的安全性与合理性。

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  • 心理咨询患者爽约的原因分析及对策

    目的调查分析心理咨询患者爽约的原因,提出减少爽约的对策并实施,以最大限度地利用医院目前有限的心理咨询医疗资源。 方法采用自行设计的《心理咨询爽约患者就诊服务调查问卷》,对 2012 年 7 月-2013 年 7 月 1 434 例爽约的心理咨询患者采用随机抽样的方法,对其中 500 例患者进行自填式问卷调查和电话询问,分析其爽约主要原因。根据分析结果,制定相应的干预措施。 结果共收回 480 份有效问卷。因为时间问题而爽约的患者占绝大多数,是心理咨询患者爽约的主要原因,其中由于具体就诊时间不明而爽约的患者占 41.9%,取号时间错过达到 22.5%,遗忘就诊时间占 18.5%。 结论实施预约平台完善短信提示内容、挂号取号处发放就诊时间表、电话提醒次日就诊患者、规范专家出诊等干预措施,能有效地减少心理咨询患者爽约率,合理利用医疗资源。

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  • 大型综合医院入院中心患者咨询现状分析

    目的 了解入院中心患者咨询现状,以便更好地为预约入院的患者提供优质服务。 方法 收集 2015 年 10 月—12 月,周一至周五的 08 : 00—12 : 00 和 14 : 00—18 : 00 在四川大学华西医院门诊就诊后,持入院证来入院中心办理了等候床位登记的所有患者。由 2 名入院中心工作人员记录患者的咨询问题,并进行整理分析。 结果 2015 年 10 月—12 月在入院中心进行了等候床位登记的患者共 53 592 例,入院中心共接待患者咨询23 448 人次,占等候床位患者的 44%。2 名工作人员平均接待患者 28 人次/h。患者咨询问题的高峰主要集中在周一、周二的 10 : 00—11 : 00。患者咨询的问题依次为入院流程 9 216 人次(39%)、等候床位时间 6 888 人次(29%)、医疗保险相关问题 3 000 人次(13%)、院区功能位置 1 680 人次(7%)、信息核对与更改 1 440 人次(6%)、个人信息填写 840 人次(4%),其他 384 人次(2%)。 结论 通过对入院中心患者咨询现状的掌握,针对患者的需要进行服务改进,以提升入院中心的服务质量。

    Release date:2017-04-19 10:17 Export PDF Favorites Scan
  • Construction of tracking assessment methods of resolution execution of WHO essential medicine accessibility

    ObjectivesTo provide methodology support for the tracking assessment of specific resolution execution through evidence-based construction of tracking assessment index system for resolution execution of WHO essential medicine accessibility resolution, so as to further promote and improve the establishment of national essential medicine policies, and offer a methodology reference to survey and assess the resolution executions in other public health fields.MethodsA multi-disciplinary team was set up to preliminarily construct the index system by means of earlier system assessment index through index screening based on Delphi method. The weight of each index was determined by analytic hierarchy process.ResultsAfter two rounds of expert consultation, the index system available for resolution execution measures and results of WHO essential medicine accessibility were established, including 9 indexes of resolution execution measures. Meanwhile, the execution results of index contained 4 first class indexes, 13 second class indexes and 36 third class indexes. Each of the indexes obtained its own weight according to degree of importance.ConclusionsIn this study, the assessment index for resolution execution of essential medicine accessibility is established, however, the empirical research is still required to further verify the scientificity as well as feasibility of this index system.

    Release date:2019-11-19 10:03 Export PDF Favorites Scan
  • Preliminary construction of value judgment framework of precision medicine technology

    ObjectivesTo initially construct a scientific, reasonable and precision medicine technology value judgment framework suitable for China’s national conditions based on expert consultation method, so as to provide scientific value judgment system support for China's medical insurance decision-making.MethodsThe preliminary evaluation indicator system for precision medicine technology value was established by using literature analysis and expert consultation method, and the direct weighting method was used to determine the indicators weight.ResultsAfter two rounds of expert consultation, an indicator system suitable for the value judgment of precision medicine technology in China was constructed, including 5 primary indicators (health needs, health effects, economics, innovation and suitability) and 14 secondary indicators. Each indicator was weighted according to importance.ConclusionsA set of precision medicine value judgment indicator system suitable for China has been initially established, which lays a certain foundation for further measurement research of the indicator system and provides a scientific basis for medical insurance decision-making.

    Release date:2020-09-21 04:26 Export PDF Favorites Scan
  • Survey on satisfaction and emotional state of medical staff participating in online consultation of West China Internet Hospital during the COVID-19 epidemic

    ObjectiveTo investigate the job satisfaction, emotional state and related factors of medical staff participating in online consultation of West China Internet Hospital during the COVID-19 epidemic.MethodsThrough literature review and expert consultation (Delphi method), the questionnaire was developed, and the online consulting medical staff of West China Hospital of Sichuan University were invited to conduct the questionnaire survey from 26 January to 19 June 2020, and finally the statistical analysis was summarized.ResultsA total of 132 valid questionnaires were retrieved. Of the 132 subjects, 127 people (96.2%) expressed satisfaction or special satisfaction with the online consulting office format; 103 respondents (78.0%) said that online consulting did not affect or completely did not affect the work and life; 81 people (61.4%) consulted online more than 5 days a week, and 108 people (81.8%) worked within 2 hours a day; the vast majority (97.7%) of the research subjects were satisfied with the content of the training materials and the related support work of the coordination group. Only 29 (22.0%) of the study participants believed that the epidemic caused negative emotions, mainly due to the severity of the epidemic.ConclusionThe online consulting medical staff are satisfied with the office form, training materials and coordination work group of the COVID-19 epidemic, and think that it does not affect their work and life. 22.0% of medical staff have negative emotions, and the severity of the epidemic is the main reason.

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  • Using Delphi method to preliminarily perfect the comprehensive evaluation index system of food for special medical purposes designed for type 2 diabetes mellitus patients

    ObjectivesTo use the Delphi method to preliminarily perfect the comprehensive evaluation index system which had been initially constructed by systematic review processes of diabetes food for special medical purposes (FSMP).MethodsThree rounds of expert consultation by Delphi method were compared to define indices held in the evidence-based comprehensive evaluation index system of diabetes FSMP and ways to distinguish effects.ResultsThe preliminary perfect index system after 3 rounds of expert consultation contained 4 primary directory indicators, 15 secondary directory indicators, and 20 tertiary indicators. Among them, the end index which could directly be used for evaluation contained a total of 27 indicators.ConclusionsThe index system is categorized into 4 segments of parameters, which are medical, nutritional, safety and other indices, which has addressed the problem posed by CFDA documents on how to scientifically validate the medical effect and safety of FSMP. It provides great significance to assess and supervise FSMP prior to and after it goes to public, assess characteristics and advantages of MNT, and improves nutrition economy and its social benefits.

    Release date:2020-10-20 02:00 Export PDF Favorites Scan
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