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find Keyword "心理咨询" 2 results
  • Study on the Characteristics of the New Clients from Counseling Clinic in General Hospital

    【摘要】 目的 研究综合医院心理咨询初诊患者的特征。 方法 对2007年1月1日-2009年12月31日初诊患者的性别、年龄、居住地、学历、职业、咨询目的与疾病分布等特征进行统计分析。 结果 共纳入1 933例初诊患者,女性略多于男性(男女比1∶1.1);年龄3~75岁,以青少年(10~19岁,34.5%)和青年(20~29岁,29.7%)为主;当地居民居多(66.0%),外地居民亦占较大比例(34.0%);学历主要分布在中学(初中:21.5%;高中:35.6%)和大学(33.6%);职业分布以学生比例最大(40.0%),其次为无固定职业者(14.9%),专业技术人员(12.5%),商业、服务人员(9.4%),办事人员和有关人员(7.7%)。患者中有心理问题的健康人占27.5%,以亲子教育咨询(53.4%)和婚恋咨询(41.5%)为主;患精神障碍的患者占72.5%,以心境障碍(30.6%)、神经症(23.1%)和精神分裂症(10.1%)为主,新确立的精神障碍网络成瘾占1.1%。 结论 综合医院心理咨询初诊患者来源广泛,需要更加关注青少年、学生和无固定职业者的心理问题。【Abstract】 Objective To investigate the characteristics of the new clients from the psychological counseling clinic in general hospital. Methods The clients’ data were prospectively analyzed from the successively registered database of the counseling clinic from January 1, 2007 to December 31, 2009. The data included sex, age, habitation, educational background, career, problems, and diagnosis of the new clients. Results A total of 1 933 clients were included in the study, and the sex ratio was 1∶1.1(male∶female). The age ranged from three to 75 years old. The clients aging from 10 to 29 yeas old accounted for 64.2%. Sixty-six percent of the clients were local residents. The education backgrounds of them were middle school (21.5%), high school (35.6%), and graduate (33.6%). Forty percent of the clients were students and 14.9% had no regular works. Special technician, business and service workers, and office workers accounted for 12.5%, 9.4%, and 7.7%, respectively. The percentage of healthy clients was 27.5%, whose main problems were child education (53.4%), and marriage relationship (41.5%). And 72.5% of the clients suffered from mental disorders, with mood disorder (30.6%), neurosis (23.1%), and schizophrenia (10.1%). Internet addiction, as a new established mental disorder in China, accounted for 1.1%. Conclusion At present, the clients of counseling clinic in general hospital are more widespread, and more attention should be paid to the young, the students, and the people without regular work.

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  • 心理咨询患者爽约的原因分析及对策

    目的调查分析心理咨询患者爽约的原因,提出减少爽约的对策并实施,以最大限度地利用医院目前有限的心理咨询医疗资源。 方法采用自行设计的《心理咨询爽约患者就诊服务调查问卷》,对 2012 年 7 月-2013 年 7 月 1 434 例爽约的心理咨询患者采用随机抽样的方法,对其中 500 例患者进行自填式问卷调查和电话询问,分析其爽约主要原因。根据分析结果,制定相应的干预措施。 结果共收回 480 份有效问卷。因为时间问题而爽约的患者占绝大多数,是心理咨询患者爽约的主要原因,其中由于具体就诊时间不明而爽约的患者占 41.9%,取号时间错过达到 22.5%,遗忘就诊时间占 18.5%。 结论实施预约平台完善短信提示内容、挂号取号处发放就诊时间表、电话提醒次日就诊患者、规范专家出诊等干预措施,能有效地减少心理咨询患者爽约率,合理利用医疗资源。

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