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find Author "陈姚" 5 results
  • 防范体检中的护理纠纷

    【摘要】 目的 总结体检工作中防范护理纠纷发生的经验,进一步提高护理质量。 方法 对体检中心2006年12月—2010年12月发生的11例体检人员就护理方面的投诉原因进行回顾性分析,总结应对护理纠纷的防范对策。 结果 11例体检护理纠纷中因护理人员服务态度欠佳的5例,占护理纠纷投诉45.45%,其余与护理人员业务素质不高、体检秩序紊乱、医疗收费不合理等因素有关。 结论 改善服务态度,提高业务素质,优化体检流程,严格执行收费标准,可有效控制体检护理纠纷的发生。

    Release date:2016-09-08 09:26 Export PDF Favorites Scan
  • Hospital Infection Prevention and Control in the Physical Examination Center of A Newly Opened Hospital

    ObjectiveTo analyze the risk factors for hospital infection in the medical physical examination center of a newly opened hospital, and to explore its prevention and control measures. MethodsBetween April and December 2012, we analyzed the risk factors for hospital infection in the physical examination center of a new hospital. A series of hospital infection prevention and control measures such as carrying out education and training of medical personnel, strengthening the prevention of needle stick injuries, implementing strict disinfection and sterilization, improving environmental hygiene, and implementing medical waste management, were developed. ResultsMedical staff's knowledge of disinfection and sterilization was improved; hand hygiene compliance was increased; hospital environmental hygiene was promoted, and medical waste was properly sorted out. ConclusionTaking reasonable measures for infection prevention and control can increase medical staff's awareness of hospital infection prevention and control, improve their practices of infection control and prevent hospital infections from occurring eventually.

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  • 精细化管理在健康体检中的应用

    目的探讨精细化管理在健康体检中的应用。 方法本着以体检客户为中心的理念,从2013年1月起对体检中心的相关工作实施精细化管理,设置和管理好健康体检的每一个环节,优化体检流程,不断提高体检服务质量。 结果2013年体检总人数比2012年增长38.73%,其中VIP贵宾体检人数比2012年增长30.02%。普通体检客户平均耗时由175 min缩短为130 min,体检满意率达98.3%以上。 结论精细化管理优化了体检流程,保障了健康体检质量,有利于提高体检客户对健康知识的知晓度及体检客户的满意度。

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  • 心理干预在体检人员采血晕针中的应用

    目的 在体检采血中对体检人员实施心理干预,有效解除体检人员的心理障碍,达到预防晕针的目的。 方法 选择2011年1月-6月行健康体检的33 372人(对照组),2011年7月-12月行健康体检的46 796人(干预组)进行比较分析。对照组采用常规体检服务程序方式,干预组采用灵活的个性化心理干预方法,观察两组体检人员采血时晕针发生率。 结果 对照组和干预组在接受采血时晕针发生率比较,干预组晕针发生率低于对照组,差异具有统计学意义(P<0.05)。 结论 使用灵活的个性化心理干预方法对采血体检人员进行语言疏导,在注意力分散及松弛疗法的情况下完成采血过程,可降低体检人员晕针发生率, 值得临床推广。

    Release date:2016-08-26 02:09 Export PDF Favorites Scan
  • Protective Effects of Ulinastatin on Human Pulmonary Vascular Endothelial Cells Attacked by Serum from Patients with Septic Shock

    Objective To investigate the protective mechanism of ulinastatin(UTI) in pulmonary microvascular endothelial cells (PMVECs) attacked by serum from the patients with severe sepsis. Methods PMVECs were cultured in vitro and randomly divided into 4 groups,ie. a normal group (culture medium with 10% fetal bovine serum,group N),a health group (culture medium with 10% healthy human serum,group H),a patient group (culture medium with 10% human septic shock serum,group S),and a ulinastatin group (culture medium with 1000 U/mL UTI and 10% human septic shock serum,group U). The proliferation activity of PMVECs was measured by MTT expressed by optical density (OD). The concentration of TNF-α in supernatant of culture medium was examined by ELISA at 0,1,2,4,6 hours. The expression of NF-κB was examined by immunohistochemistry at 1 hour. Results Compared with group N,the cell proliferation activity of group S decreased significantly,and the cell proliferation activity of group U decreased slightly at each time poi nt. Compared with group N,the cell proliferation activity of group S and group U at 1,4,6 hours were significant different (Plt;0.05 ). Compared with group S,the cell proliferation activity of group U at 1,2,6 hours increased significantly (Plt;0.05). Obviously positive expression of NF-κB in PMVECs could be seen in group S,a little positive expression in group S,and no expression in group N and group H. Compared with group N,the TNF-α levels of group S and group U increased significantly at each time point with significant differences (Plt;0.01). Compared with group S,the TNF-α levels were significantly reduced at each time point in group U (Plt;0.01). Conclusions UTI can reduce the release of TNF-α by inhibiting NF-κB activation,thus reduce PMVECs injury attacked by serum from severe sepsis patients.

    Release date:2016-08-30 11:58 Export PDF Favorites Scan
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